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FAQ

  • Do you provide emergency care?
    If you are experiencing a medical or psychiatric emergency, please call 911 or go to the nearest emergency room. At this time, Cerveau Health provides non-emergent care and does not offer 24/7 crisis services.
  • Are there conditions Cerveau Health does not currently treat?
    At Cerveau Health, we prioritize your safety and well-being. In order to provide safe and appropriate care, we cannot treat certain mental health conditions or comorbid medical conditions that require additional specialists and supportive services that we are not resourced to provide. These conditions include: - Active self harm or suicidal thoughts -Active homicidal thoughts/ homicidal ideation - Active psychosis or hallucinations -Borderline Personality Disorder not engaged with a current therapist - Developmental disorders requiring specialized care (Autism Spectrum, Non-verbal learning disorders, Mixed receptive-expressive disorders ) -Dissociative Identity Disorder -Medical Conditions: Cardiac arrhythmia, Epilepsy and other seizure disorders -Schizophrenia & psychosis - Severe eating disorders requiring inpatient treatment (Anorexia & Bulimia) - Severe substance abuse or addiction -Recent psychiatric hospitalization -Traumatic brain injury (TBI) If you are experiencing any of these conditions, we recommend working with a specialist in your local area. If needed, we can refer you to appropriate resources . Our top priority is your health and safety, and we will do everything we can to support you in your journey to wellness.
  • Does Cerveau Health provide medical/primary care?
    No, we are a psychiatry practice. We focus solely on mental health and wellness, and believe in the important connection between mental health and physical health. While we do not provide physical health services, we strongly recommend that you see your Primary Care Provider at least annually or more frequently if indicated for physical and blood work. This will help to ensure that you are maintaining good physical health, which can in turn positively impact your mental health and overall well-being. There are many medical conditions that can cause, exacerbate, or mimic symptoms of mental health concerns. These can include issues such as uncontrolled hypothyroid, low vitamin levels, and other health conditions. It is important to be aware that if you have a medical condition that is not being properly managed, it may prevent a diagnosis for your mental health. At Cerveau Health, we may recommend lab tests during the course of your treatment in order to rule out any potential medical causes for your symptoms. However, it is important to note that maintaining your primary care is your own responsibility.
  • Can I be seen if I have cardiac issues?
    During your first appointment with Cerveau Health, you can expect to be asked about your medical history, current symptoms, and any medications you are currently taking. From there, Cerveau Health will work with you to develop a treatment plan that is tailored to your individual needs. It is important to note that if you have current or past high blood pressure, or a heart condition, medical clearance from your primary care specialist or cardiologist is required for certain medications. You can do this in advance by asking your medical specialist to submit clearance, either by email care@cerveauhealth.com or by fax: (415) 728-9820.
  • What type of mental health professional will I receive care from with Cerveau Health?
    At Cerveau Nursing, Inc., we provide care through our team of Psychiatric Mental Health Nurse Practitioners (PMHNPs). Our PMHNPs work in collaboration with a Psychiatrist to provide comprehensive mental health care to our patients. At this time, we do not have Psychologists, Social Workers, or Counselors on our team. They can prescribe medications, provide supportive therapy, and offer other forms of treatment as needed to help you achieve optimal mental health.
  • What types of mental health conditions can Cerveau Health diagnose and treat?
    Cerveau Health is equipped to diagnose and treat a wide range of mental health conditions, including attention-deficit/hyperactivity disorder, anxiety, binge eating, bipolar disorder, depression/mood disorders, insomnia, panic disorder, obsessive-compulsive disorder, postpartum depression, and post-traumatic stress disorder. Our experienced psychiatrists offer personalized treatment plans to help you manage your symptoms and improve your overall quality of life.
  • What if I or someone I know is experiencing suicidal thoughts?
    At Cerveau Health, we provide psychiatric services to individuals who are struggling with mental health issues. Our goal is to help our clients improve their mental well-being and lead fulfilling lives. Please note, however, that we are not equipped to provide emergent psychiatric care. If you or someone you know is experiencing suicidal thoughts, it is important to seek professional help immediately. Please call 911, or go to the nearest emergency room. You can call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) for immediate assistance.
  • What are the differences between a Psychiatrist, Psychiatric Nurse Practitioner, social worker, counselor, therapist?
    Here are some differences between various mental health professionals: - Psychiatrist: A medical doctor who specializes in mental health and can provide medication management for mental health conditions. - Psychiatric Nurse Practitioner: A nurse with advanced training in mental health who can provide medication management and therapy services. - Social worker: A professional who can provide therapy services, case management, and connect clients to community resources. - Counselor: A professional who can provide therapy services, typically with a focus on a specific area such as marriage or addiction counseling. - Therapist: A professional who can provide therapy services for a range of mental health conditions. The best mental health professional for you will depend on your individual needs, preferences, and condition. Psychiatrists are medical doctors who specialize in the diagnosis, treatment, and prevention of mental illness and emotional disorders. They can prescribe medication, provide therapy, and offer a range of treatments to address mental health issues. Psychiatric Nurse Practitioners (PNPs) are advanced practice registered nurses who specialize in the treatment of mental health conditions. They have a master's degree in nursing and can prescribe medication, provide therapy, and offer a range of treatments to address mental health issues. Social workers are trained professionals who help people deal with a variety of life challenges, including mental health issues. They provide counseling, support, and advocacy to individuals, families, and communities. Counselors are trained professionals who provide therapy to individuals, couples, families, and groups. They help people explore their feelings, thoughts, and behaviors and develop strategies for coping with life challenges. Therapists are trained professionals who provide a range of counseling and psychotherapy services to individuals, couples, families, and groups. They help people address a variety of mental health issues and develop coping strategies to improve their well-being. Choosing the right mental health provider depends on your individual needs and preferences. If you need medication to manage your mental health condition, a Psychiatrist or Psychiatric Nurse Practitioner may be the best choice, both can also deliver psychotherapy, but the majority focus on medication management, and supportive therapy. If you need counseling or therapy to address emotional issues, a social worker, counselor, or therapist may be a better fit. Psychologist, Social Workers, Counselors do not prescribe medications. It's important to find a provider who you feel comfortable talking to and who has experience treating the specific mental health issues you're facing. We recommend that you choose clinicians who collaborate, even if they are at separate locations. Our clinicians engage in a collaborative care model and can keep an open line of communication with your therapist.
  • Where can I find mental health services in my area?
    There are a variety of resources available to help you find mental health services in your area. A good place to start is by contacting your primary care provider or health insurance provider for a list of referrals. You can also use online directories or search engines to find therapists, psychiatrists, and other mental health professionals in your area ( such as Psychology Today or SAMHSA's Treatment Locator). Additionally, community mental health centers, non-profit organizations, and support groups may offer free or low-cost services. Don't be afraid to ask for help and support - mental health services are available and accessible to everyone.
  • Can Cerveau Health prescribe controlled medications for mental health conditions?
    Yes, we do prescribe controlled medications for mental health conditions when clinically indicated as part of our comprehensive treatment plan. However, we prescribe controlled substances thoughtfully and have a careful, evidence-based approach. We recognize that every individual's needs are different and may require different types and dosages of medication. Some medications, like stimulants, for ADHD are often used daily with recommended medication breaks to prevent tolerance and physical dependence. On the other hand, medications like benzodiazepines are prescribed at a low dose for short periods as they can be habit-forming if taken for a long time and there are safer, more effective long term treatment options. Our healthcare clinicians will work with each patient to determine the best course of treatment to improve their mental health and overall well-being.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I check my blood pressure and heart rate?
    To check your blood pressure at home, you will need a blood pressure monitor. You can purchase a digital blood pressure monitor at your local pharmacy or online. Follow the instructions on the monitor to take an accurate reading. Please check your blood pressure and heart rate while sitting down, at rest, and avoid talking. To check your heart rate, you can use a heart rate monitor (We recommend a blood pressure monitor that includes heart rate, most devices do) or take your pulse manually by placing your index and middle fingers on the inside of your wrist or on your neck and counting the number of beats in 60 seconds. The normal range for adult blood pressure is less than 120/80 mm Hg. The top number (systolic pressure) should be less than 120 mm Hg and the bottom number (diastolic pressure) should be less than 80 mm Hg. The normal range for an adult heart rate is between 60 and 100 beats per minute. However, it is important to note that some factors such as age, fitness level, and medication use can affect heart rate. If you have concerns about your blood pressure or heart rate, it is important to speak with a healthcare professional.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • Do you accept any insurance plans?
    Yes, we are in network for several insurances to include Aetna, Optum, and Cigna. If you are out of network, do not want to use your insurance, or are not insured and would like to pay out of pocket we can provide a super bill for possible reimbursement from your insurance or for tax purposes. We cannot guarantee your insurance will reimburse you. We do not submit claims if you are out of network.
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